Retailer Excellence Awards

Retailer Excellence Awards Revamped for Global Pet Expo 2023

Pet Business and Global Pet Expo officials are now accepting nominations for the 11th-annual Retailer Excellence Awards, which have been revamped for 2023.

Now in its 11th year, the Retailer Excellence Awards was created to celebrate pet specialty retailers of all shapes and sizes for the important work they do in helping pet owners provide the very best care for their animal companions. For the first time since their inception, however, the award categories will be completely based on business size this year.

• Single-Store Retailer

• Multi-Unit Retailer (2-5 stores)

• Multi-Unit Retailer (6-15 stores)

• Multi-Unit Retailer (16-30 stores)

• Multi-Unit Retailer (31+ stores)

"The industry has changed drastically since we introduced the awards more than a decade ago, so it’s time to evolve the program to make sure we keep the playing field as even as possible," said Mark Kalaygian, publishing director/editor in chief of Pet Business. "Our biggest concern is that the growth experienced by many of the industry’s regional pet store chains makes it very difficult to compare these businesses to much smaller retail operations in areas like marketing and store design—areas that were previously the focus of specific award categories. By basing all of this year’s awards on business size, we can honor five outstanding independent pet retailers that demonstrate overall excellence across every facet of retailing."