2024 was a great year for growth, new relationships, and spreading the joy of the independent pet store experience to pet owners.

If you missed our last IndieChat – Working with Distributors, you missed a great session! We had a solid group of very engaged retailers of all sizes asking questions and sharing experiences with our panel of distributor representatives. We don’t record IndieChats (so everyone can feel free to share openly) but we often recap the highlights for you. From our September 11 IndieChat:

Retailers share their thoughts at IndieChat Live - A 2024 SuperZoo Education session

Are your customers abandoning their digital shopping carts? Help them complete their purchases by providing up-to-date and accurate product information!

Pet product inflation continues to be a challenge for the independent pet retailers. Pet owners value the knowledge, experience, and variety of products that they find shopping in independent pet stores, but they also prioritize value when buying for their pets.

Pet food delivery, in many markets, will become ever more necessary to be competitive. It is no longer a differentiator, but an expected service.

To stay relevant, to stay independent, to stay alive, independent pet retailers must utilize every tool at their disposal to ensure that the products they display so beautifully in-store are as well represented online and that the product descriptions in their point of sale and ecommerce platforms are current and accurate.

IndiePet’s Open Catalog is your gateway to a more efficient, streamlined, and collaborative approach to managing pet product information. Whether you're a manufacturer looking to showcase your offerings or a retailer seeking accurate and up-to-date product data, IndiePet’s Open Catalog has you covered.