Blog
Extend your In-store Experience with Personalized SMS Messaging
With eCommerce options on the rise, it’s more important than ever for independent pet retailers to stand out from their online counterparts by extending what they are most known for – exceptional customer experiences – beyond their brick-and-mortar walls.
How Sustainability Helps My Business
Sustainability remains a strong differentiator for the independent pet retail segment. It is not just good for the environment, it is also good business.
Mr and Mrs Picky
We can learn from even our most demanding customers according to Paragon School of Pet Grooming’s Joe Zuccarello.
The Economic Impact of Independent Pet Retailers
Do you want to know how your pet retail business contributes to your local economy? Contribution can be measured in total dollars, jobs, household income, and taxes and other revenues generated from your stores’ activities. The overall pet industry represents a significant segment of the U.S. economy and independent retailers are an important and growing part of it.
How Retailers Can Utilize the Many Resources available on myBird.com
An estimated 8% of households now include pet birds, and younger generations are displaying a heightened interest in adding feathered friends to their families: two-thirds of bird owners identify as Millennials or members of Gen Z.
Adding Dental Health Services & Products to Boost Your Business
As a Pet Professional, we have an obligation to the Pet Parents who trust us with their pets’ care to inform them of the severity of the pet dental health. Dental products are a perfect addition to your services offering, plus they are a great addition to your retail offering and can help the pets you serve while driving sales.
What Retailers are Saying About Supply Chain Issues
Supply chain issues are everyone’s problem and they affect independent pet retailers significantly. January’s IndieChat provided insights from both a manufacturer’s and distributor’s point of view and generated ideas from retailer attendees.
A New Year Brings More from IndiePet to You
As we near the holidays and the end of the year, IndiePet thanks all our members and partners for their support. Together, we accomplished a lot in 2022 and we have many fantastic programs in the works for 2023. Here is a look at what we’ve done and what we have to look forward to.
Creating Five-Star Pet Parent Experiences with Technology
Let’s face it – personalized communication is key to your business's success. Customers want more personalized shopping experiences and communication than ever in our on-demand world.
What our members are saying about Recruiting & Retention
The Chat kicked off with discussion about the changes in the pet industry including fragmentation of the channel and consolidation of retailers and suppliers; hyper-growth of the pet industry overall …
Empower your staff to share their ideas
As an independent retailer much responsibility falls into your lap. Often owner-operators are the human resource, merchandising, accounting, buying, inventory, and logistics managers. It’s a lot to juggle, which is why learning to delegate is key to managing it all.
Insights from SuperZoo presentations - Customer Trends
One of the greatest benefits of attending SuperZoo is the education and up-to-date trend information that one can learn—on the show floor, in SuperZoo University presentations, and at networking events.
Focus on “Better For” Pet Items
The importance of maintaining personal health has most definitely translated to the pet space, and owners are looking for brands to provide quality products with transparent claims and clean ingredients. Have you considered what wellness means to your shoppers?
Find unique pet products to make your assortment a differentiator
It’s not always easy for independent retailers to find their niche in the community. Many aren’t sure how to begin to figure this out. A place to start is to review your product assortment.
IndiePet’s first IndieChat – What our Retail Members are Saying.
IndiePet, the only trade association representing independent and neighborhood pet retailers, held its first IndieChat on Wednesday, July 27th. IndieChat is a secured, facilitated discussion via video conferencing for IndiePet retail members who want to hear from experts on current “hot” topics and issues then share and discuss their own experiences and practices on these topics. Our next IndieChat is scheduled for November 2. Registration information will be posted soon.
Dog Metabolism: What You Need To Know
The composition of dog food on the market today varies greatly and, while there are many options out there, it can be difficult to determine what to feed your dog when it comes to dog nutrition.
Online Branding Basics: How to Make Your Business Successful Online with 6 Easy Steps
Utilizing social media is a great way to connect with both old and new consumers. These platforms have built-in tools to help your business grow, but where should you start? Here are six quick tips to help you kickstart or improve your online branding.
Successful Social Media for the Pet Industry
Social media has become a critical tool for modern day business success. If used correctly, social media has the ability to grow a retailer’s current reach exponentially with the amount of users who could become potential customers by influencing their purchasing decisions.
Gut Health Re-Imagined
Innovation in pet food is ever-changing, with sustainable practices, transparency and traceability of ingredients, and new protein sources. However, gut health is now on the rise more than ever.
Insights from Pet Industry Leadership Summit
Our Executive Director recaps insights gained from the Pet Industry Leadership Summit